SPA ETIQUETTE FOR REJUVENATE SALON & SPA

THE SALON...

While we do not require a deposit to book salon services, we do have a cancellation/rescheduling policy. There is a $10 cancellation/rescheduling fee if an appointment is canceled or rescheduled on the day of service. Please understand this is simply in consideration of our stylists relying on having a full book for the day and having the opportunity to book someone else in that time slot.

The staff at Rejuvenate salon & spa is dedicated to providing you the most relaxing and comfortable experience possible. We strive to offer high-quality services using the finest products available. Please inform your technician if you have any allergies.

THE SPA...

Rejuvenate offers an array of spa and relaxation services including massage, facial, body scrub, manicures, pedicures, hot tub, Infrared sauna, spray tan, facial/body waxing & much more!

ARRIVAL

To ensure that all guests receive their full service time, late arrivals cannot be guaranteed an extension of their service time and your service may be ended early for both salon & spa services.

CANCELLATIONS

Rejuvenate requires at least a 48 hour advance notice of cancellation before your appointment. Please be respectful of your technician’s time as this will affect their appointment book. 48 hour notice allows Rejuvenate the ability to reschedule in place of your cancelled appointment so our technicians don’t lose potential bookings. We do require that we take a credit card deposit of up to 50% of your next scheduled services without refund if that appointment is cancelled.

CONSIDERATIONS

• Upon receiving your manicure services, we ask that you please refrain from using your cell phone during all nail services so that our technicians can provide you with the best quality manicures.
• Salon visitors, please keep in mind our spa is intended to bring our guests a sense of relaxation and tranquility. As we do love children, and offer children’s haircuts along with children’s nail services, please keep in consideration that our spa is located in the bottom half of our building so children are not permitted to run around the upper half of our salon. Voices should also be kept to a minimum.

GIFT CERTIFICATES

Currently, we are not selling gift certificates as the salon is in the transition of ownership. We are still accepting gift certificates that have already been purchased. Gift certificates expire 1 (one) year after purchase and are no longer able to be used or redeemed. A gift certificate is able to be used to pay for the cost of any service, however, tip/gratuity is not able to be redeemed from a gift certificate and may be paid separately using cash or card.

Gratuity is not included in our prices but is graciously accepted.

PRIVACY & COMFORT

We make your privacy and comfort our top priority! Please dress comfortably for your visit to our spa. We provide our guests with robes to change into before beginning your spa treatments as well as body wraps for facial treatments.

For spray tanning, hot tub & sauna sessions, full body sugar scrub treatments & some body waxing, we recommend bringing swimwear or extra undergarments to change in to. During your spa treatments, we assure you that you are always properly covered and never fully exposed. Your privacy is very important to us. 

Any Further questions or concerns please call us at 330-422-1SPA